Vacation Auction, Inc. ("Vacation") has adopted the following privacy policy. We may amend or otherwise change the policy from time to time, (as amended, the "Privacy Policy"). By using our website or one of our services, or by registering to bid with us, you accept the Privacy Policy. Your continued use of the our site or services following the posting of changes to the Privacy Policy will mean that you accept those changes. All changes to the Privacy Policy will be effective immediately upon posting by us on our web site.

Collection, Management and Use of Information

When you register to bid on www.FloridaVacationAuction.com, or otherwise use our site or services, we collect your personal information that you specifically and voluntarily provide to us. You may choose to enter contests, receive e-mail alerts, bid on goods or services that we offer for auction, or participate in other activities through our website. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Florida Vacation Auction may require you to provide us with personal information, such as your name, mailing address, e-mail address, credit card information and other personal identifying information. We ask for this information as a condition to your use of our services, and if you choose not to provide this information then you can not bid with us or otherwise use our services.

We do not share, sell or rent your personal information with or to any other person or entity, except for our own subsidiary and parent entities, and to third party that are the suppliers of the goods and services purchased by you from us or accessed by you from our website, and except for the marketing purposes discussed below.


Vacation takes measures to protect the security of your personal information and to ensure that your choices for its intended use are honored, and to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Unfortunately, cannot, and do not, guarantee that data transmission over the Internet are secure, or that a malicious third party will not be successful at misappropriating your personal information from our servers. As a result, you provide us with your personal information at your own risk.

Vacation utilizes a secure environment for credit card transactions. Once a transaction has cleared your credit card information is not stored by Vacation.

We also do not guarantee that your communications and other personally identifiable information will never be disclosed in ways not described in this Privacy Policy, or in ways that you would not have happen if you could choose, including, but not limited to, required disclosures to the government, in response to court orders, by unlawful interception. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement or other activity that is illegal or may expose us to legal liability. Therefore, although we will endeavor to protect your privacy as described in this Privacy Policy, we do not promise, and you should not expect, that your personally identifiable information or private communications will remain private.

Your Florida Vacation Auction account is password protected so that only you can access it and view the member information relevant to the account. We recommend that you do not divulge your password to anyone. Florida Vacation Auction will never ask you for your password in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.

If you are the successful bidder on an item that is auctioned by us, we will issue a Voucher ID to you. This is the unique identifier that entitles the holder to claim the good or service that you have purchased. We will email a receipt (called a voucher or certificate) to you, with the Voucher ID number. You have agreed to take all of the risk that this ID is not lost by or stolen from you. If it is then your goods or services may be claimed by a third party. You must assure that your own email and computer security is sufficient to guard the email and file with the ID.

Third Party Suppliers

If, by using a link from our site, you access the website or services of a third party supplier, then the protection of your information relating to their services will be governed by the privacy policy of the third party. If you elect to Buy Direct with, or otherwise link from Vacation to, an airline, car rental agency, hotel, attraction and/or other travel or travel related advertiser, you will need to provide that entity with whatever information they require in order to make a purchase or access their services, and that information is not received or protected by Vacation.


Unless you opt out, we will occasionally send to you advertisements, marketing material, newsletters and other offers on our own behalf or on behalf of other businesses that we think might be of interest to you. This material is sent by Vacation, not third parties. Also, unless you tell us not to, we may provide your information to VISIT FLORIDA, the Official Florida Tourism Industry Marketing Corporation, so that they can make offers and communicate with you directly.

You can choose to unsubscribe from receiving offers and other distributions at any time by following the unsubscribe instructions found in each e-mail or by contacting our Customer Support department. If you do not want your information to be used to inform you of other products and special offers from Vacation or third parties, and you indicate this preference when you provide the information, Vacation will honor your preference. In case you change your mind or some personal information may change (such as your zip code), we provide a way to correct, update or remove your personal information both on our website and with customer service.

Cookies And Other Tracking Devices

We may use "cookies" or other tracking technology, small bits of code, usually stored on a user's computer hard drive, to enable Vacation to personalize your use of our site and services. We use cookies to preset certain of your preferences and information, and to track usage. We do not provide third parties with access to the information we collect this way, but if you'd rather we didn't use cookies then simply turn them off and refer to your browser Help instructions to learn more about how to manage their use.

We also may permit companies that show advertisements on some of our pages to place and access cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies and not ours. Such advertisers do not have access to our cookies, but we may from time to time share information about your visits to our web site, in combination with non-personally identifiable information about your purchases and interests, and through use of pixel tags (also called clear gifs), in order to utilize targeted marketing strategies in providing you with services and advertising. If you would like more information about the information collection practices of third-party advertising companies, and to know your choices about not having this information used by them, please visit each company’s website.

Contacting Us

If you have any questions about the Privacy Policy, our website or services you may contact Customer Support via email at Service@FloridaVacationAuction.com or write to:

Vacation Auctions, Inc.
Attn: Customer Service
PO Box 61919
Fort Myers, FL 33906-1919

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